It has been my experience that the recruiters who hire the talent do not conduct the exit interviews. Why not? I think such is a missed opportunity for recruiters to perfect their sales pitch and become more aware of the challenges inherent in the role. Moreover, I would take this a step further and connect with corporate alum who are currently working elsewhere. Why? If they are gainfully employed elsewhere, chances are you will get the most honest answers as they have nothing to lose.
Questions you may want to ask are:
- What did you like most about working here?
- What did you like least about working here?
- How do you feel you were treated by management and coworkers?
- How well do you believe your work was recognized and appreciated?
- How would you describe the morale of your fellow employees?
- How could the company have persuaded you to stay?
- What did they offer to lure you away?
- How likely are you to stay with your new employer?
To increase the chances of potentially rehiring the former employees of your company, I would suggest reaching out around the time of work anniversaries. Why? According to research that is when people tend to take on new roles.
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